The living library

Sixty-one documented works. Every one locatable.

This is the public evidence base behind the Canon: a catalogue of Adriana Rocha's published work from 2006 to 2026 — with abstracts, verbatim quotes and links to primary sources. Nothing here requires private material.

61Catalogued works
8ESOMAR papers
10Greenbook articles
7Net Love Score editions
2006First record

The arc

Online communities and panels (2006) → gamification and mobile research → multiplatform audience measurement with Alldience → the Net Love Score emotional-connection metric (2019) → synthetic-populations validation (2026) → Intelligence-Native Organizations and Refactoring the Firm (2026).

Every record on this page is publicly available or publicly documented and may be cited, indexed or ingested without restriction. A machine-readable version is available at /library/corpus.json.

Entry point

Where to start.

Six works, in order — the shortest path to the arc.

OrderWorkWhy here
01Building online multi-cultural opinion communities (ESOMAR, 2006)The founding argument: panels become communities.
02CEO Series interview (Greenbook, 2021)The origin story and reasoning, in her own words.
03It's not market research. It's HBO (ESOMAR, 2017)The flagship integrated-method case.
04Net Love Score, first edition (2019)An original metric at national scale.
05Synthetic Populations Validation Study (2026)The current thesis and its stated limits.
06Refactoring the Firm (2026)The synthesis: the method turned on the organization.

The record

ESOMAR papers

ARL-001Building online multi-cultural opinion communities
8 Oct 2006 · Feler & Rocha · Paper · ESOMAR Panel Research, Barcelona ↗

Framing question (verbatim): “This paper addresses the differences between online panels and online opinion communities. Is an online opinion community the next level of an online research panel?”

ARL-002Gaining synergy through multi-method research
2006 · Rocha et al. · Paper · ESOMAR Panel Research, Barcelona
ARL-003Programming research is now social, ongoing, anytime, anywhere
2015 · Rocha & Berga · Paper · ESOMAR ↗
ARL-004It's not market research. It's HBO
2017 · Rocha, Cedraro, Berga, Aiken & Casas · Paper · ESOMAR ↗

Abstract (verbatim): “This paper will describe how HBO has developed an innovative market research strategy integrated into a single platform: surveys, online communities, mobile research, gamification, digital ethnography and big data analytics.”

ARL-005A Conversation with Globo
2017 · Rocha & Frias · Paper · ESOMAR Latin America
ARL-006Smart people meters
23 Sep 2018 · Rocha (with eCGlobal Labs / Immetrica) · Paper · ESOMAR ↗

Abstract (verbatim): “eCGlobal Labs and Immetrica will present a state-of-the art technology called Alldience, a multiplatform audience measurement solution that combines ACR (automated content recognition) and eCGlobal's mobile community application, transforming mobile devices into ‘Smart People Meters’, with the capability to follow TV Viewers wherever they are.”

ARL-007Brazil at Home 2020
2 Jul 2020 · Rocha et al. · Paper · ESOMAR ↗
ARL-008Itaú Digital iLab: Combining Digital Platforms with Design Methods
23 Sep 2022 · Rocha, Simões & da Matta Furniel · Paper · ESOMAR Congress, Toronto ↗

The record

Articles & interviews — Greenbook

ARL-009Collaborative Research – Join the Movement!
8 Jun 2014 · Rocha · Article · Greenbook ↗
ARL-01012 Reasons Why You Should Build An Online Community In 2015
23 Feb 2015 · Rocha · Article · Greenbook ↗
ARL-011“Push” and “Pull” Market Research
21 Sep 2015 · Rocha · Article · Greenbook ↗
ARL-012Surveys Are Still In Vogue For The Tech Giants
11 Dec 2015 · Rocha · Article · Greenbook ↗
ARL-013Online Panels: The Black Sheep of Market Research, Part 1
9 Mar 2016 · Rocha · Article · Greenbook ↗
ARL-014Online Panels: The Black Sheep of Market Research, Part 2
8 Jun 2016 · Rocha · Article · Greenbook ↗
ARL-015The Engagement Crisis: There is Light at the End of the Tunnel
2 Aug 2016 · Rocha · Article · Greenbook ↗
ARL-016Market Research Automation: Our Greatest Fear or Innovation?
21 Mar 2017 · Rocha · Article · Greenbook ↗
ARL-017IIeX North America – the SXSW of Market Research?
3 May 2019 · Rocha · Article · Greenbook ↗
ARL-018CEO Series: Adriana Rocha (interview by Lenny Murphy)
2 Apr 2021 · Rocha, interviewed by Lenny Murphy · Interview / Video · Greenbook ↗

Selected quotes (verbatim): “I used to code and develop software, all of my career, even my previous life before I joined the market research industry.” · On the HBO community's growth: “from 2,000 members to almost 50,000 members.” · Video: youtube.com/watch?v=faWxZYjiYCM

The record

Synthetic populations (2026)

ARL-019Synthetic Consumers Are Not Fake Humans
May 2026 (republished 19 May 2026) · Rocha · Article · ResearchWorld · BrandSpur ↗
ARL-020Why Your AI Persona is Lying to You
19 May 2026 · Rocha (peer review: Luiz Duarte, PhD) · Article · ResearchWorld (Hot Topics) ↗
ARL-021Synthetic Populations Validation Study (full working paper)
2026 · Rocha · Research Paper · adrianarocha.me ↗

Summary: A three-stage validation of synthetic consumers across six commercially available AI models and three countries (Peru, Brazil, United States), ~10,400 synthetic interviews and 500,000+ model interactions, culminating in a head-to-head test against two years of real grocery purchases from 2,500 US households in the Dunnhumby “Complete Journey” dataset (2,595,732 transactions). Introduces the semantic register and the Identity-Operation Gradient. Conclusion: synthetic consumers are valid for concept testing and screening, not for purchase prediction. Key finding (verbatim): “scenario framing — the design of the evaluation question — accounts for approximately 76% of the variance in prediction accuracy. Behavioral category accounts for 15%. Model choice accounts for only 3%.” Stage 1 reported r = 0.83 between intended and expressed personality.

The record

Book — Refactoring the Firm

ARL-022Refactoring the Firm — Kindle
9 Mar 2026 · Rocha · Book · Wisdom Beyond Technology, LLC ↗

ASIN B0GRSWCB6W · ISBN-13 979-8995251002 · 242 pp. Full title: Refactoring the Firm: Building Intelligence-Native Organizations for the AI Era. Description (verbatim): “In Refactoring the Firm, Adriana Rocha introduces the Intelligence-Native Organization (INO) — a new operating model for the age of AI.” Cites Thomas W. Malone and Marvin Minsky.

ARL-023Refactoring the Firm — Paperback
Mar 2026 · Rocha · Book · Wisdom Beyond Technology, LLC

ASIN B0GS3DZ623 · ISBN-13 979-8-9952510-1-9 · 240 pp.

ARL-024Refactoring the Firm — Hardcover
2026 · Rocha · Book · Wisdom Beyond Technology, LLC

ASIN B0GRY34LK3 · ISBN-13 979-8995251026.

The record

Net Love Score editions

ARL-025As Marcas Mais Amadas do Brasil — first NLS edition
Oct 2019 · Rocha; eCGlobal + Centro de Inteligência Padrão (Grupo Padrão) · Study · Grupo Padrão

1,700+ respondents, ages 18–54, classes A/B/C, all regions of Brazil; 30+ segments across 9 categories.

ARL-026Net Love Score 2020
published Feb 2021 · eCGlobal · Study · eCGlobal

2,144 respondents; 35 categories across 8 segments.

ARL-027Net Love Score 2022
2022 · eCGlobal · Study · eCGlobal

iFood ranked first (NLS 93.6).

ARL-028Net Love Score 2023
2023 · eCGlobal + Meio & Mensagem · Study · Meio & Mensagem

3,450+ respondents; 31 categories; iFood first (NLS 111.6).

ARL-029As marcas que conquistaram o Brasil (NLS 2024)
30 Sep 2024 · eCGlobal + Meio & Mensagem · Study · Meio & Mensagem

3,402 respondents nationwide, classes A–C, generations X/Y/Z; 29 categories; iFood first (NLS 114).

ARL-030Net Love Score 2025
2025 · eCGlobal + Meio & Mensagem · Study · Meio & Mensagem

Fielded Jul–Aug; 3,066 respondents; 33 categories; Tramontina first (NLS 127.0).

ARL-031Net Love Score 2026
2026 · eCGlobal + Meio & Mensagem · Study · Meio & Mensagem

36 categories; AI tools included for the first time.

The record

Presentations & decks

ARL-032ESOMAR — Best of Brazil 2013
Rocha · Deck · SlideShare ↗
ARL-033The Digital Ecosystem and Implications for Marketing Research (Best of Brazil 2014)
Rocha · Deck · SlideShare ↗
ARL-034Mobile Ethnography with OpinionsApp
Rocha · Deck · SlideShare ↗
ARL-035Gamification Strategies for Consumer Insights and Brand Engagement
Rocha · Deck · SlideShare ↗
ARL-036Market Research Automation — Part 1
Rocha · Deck · SlideShare ↗
ARL-037eCForce — Build Engaging Collaborative Communities
Rocha · Deck · SlideShare ↗
ARL-038The Media Measurement Revolution in Latin America
Rocha · Deck · SlideShare ↗
ARL-039Customer Journey in a Cross-Platform Marketing Ecosystem
Rocha · Deck · SlideShare ↗

The record

Talks, podcasts & web properties

ARL-040The Next Generation of Online Research: When Machine Learning Empowers Surveys
2016 · Rocha · Keynote · IIeX North America
ARL-041Happy Market Research Podcast, Ep. 215 (IIeX NA 2019)
2019 · Rocha · Podcast · Happy MR ↗
ARL-042Agile research methods to create future banking services at Itaú Digital Labs
n.d. · Rocha · Article · LinkedIn ↗
ARL-043eCGlobal: Our 10 Years of Innovation in Technology for Market Research
2 Jun 2017 · Rocha · Article · eCGlobal ↗
ARL-044adrianarocha.me — personal site and knowledge hub
2026 · Rocha · Website · adrianarocha.me ↗
ARL-045refactoringthefirm.com — book site
2026 · Rocha · Website · refactoringthefirm.com ↗
ARL-046wisdombtech.com — Wisdom Beyond Technology
2026 · Rocha · Website · wisdombtech.com ↗
ARL-047thinkers.pro — on-demand synthetic-minds intelligence network
2026 · Rocha · Website · thinkers.pro ↗
ARL-048ESOMAR Congress 2017 Programme Committee
2017 · Rocha · Professional Role · ESOMAR
ARL-049ESOMAR AI Task Force
2023–2025 · Rocha · Professional Role · ESOMAR

The record

Products & intellectual property

ARL-050Alldience — multiplatform audience measurement
2017– · Rocha, with Immetrica (founder Boris Levitan) · Product · Immetrica

Uses automated content recognition / audio fingerprinting to turn smartphones into “Smart People Meters.” Presented at ESOMAR LATAM 2018, IIeX LATAM 2018, and the Whow! Festival de Inovação (Grupo Padrão), São Paulo, 2019.

ARL-051Alldience ebook (2019)
2019 · Immetrica · Publication · Immetrica

Published by Immetrica: Alldience_ebook_2019-INT-EN.pdf.

ARL-052Wokpy — enterprise community platform
2012–2022 · Rocha · Product · Wokpy LLC

Originally launched as eCGlobalNet (2012); Wokpy LLC incorporated in Delaware, 2022; source code registered with Brazil's INPI, 2025. Discontinued. Note: the INPI filing is a software (source-code) registration under Brazilian law — protected by copyright, not by patent.

ARL-053INO-OS — Intelligence Native Operating System
2026 · Rocha · Product · Wisdom Beyond Technology ↗

Operating system implementing the Intelligence-Native Organization framework. Built by Wisdom Beyond Technology.

The record

Earlier talks & op-eds — NewMR & Research Live (2010-2012)

ARL-054A new role for market researchers? — guest column proposing the Chief Research Technology Officer (CRTO)
8 May 2012 · Rocha (guest column; host article by Brian Tarran) · Opinion · Research Live (MRS) ↗

In a guest column (“Adriana Rocha writes…”) inside a Research Live debate piece, Rocha proposed a new enterprise role — the Chief Research Technology Officer (CRTO) — casting the market researcher as the bridge between marketing and technology in the data-driven economy. An early (2012) articulation of the tech-savvy researcher.

ARL-055Semantic Web and Research 3.0
2010 · Rocha · Presentation / Video · Festival of NewMR ↗

Solo presentation at the Festival of NewMR (2010) on the semantic web and the next phase of research — machine-readable meaning applied to research, well ahead of its later mainstream relevance. Video: youtube.com/watch?v=OpqG50ak2Uk.

ARL-056Research Trends in Latin America (NewMR panel)
2010 · Bright, Mizrahi, Rocha & Poynter · Panel · NewMR ↗

Panel with Laura Bright, Alain Mizrahi and Ray Poynter. Also presented in Spanish as “Las tendencias en la investigación de mercado en Latinoamérica” (newmr.org/presentations/ab59c91d/).

The record

Video & TV interviews

ARL-057Minutos Corporativos, Ep. 8 — Adriana Rocha (interview)
n.d. · Rocha · Video Interview · Futurecom ↗

Interview at Futurecom (Minutos Corporativos, Ep. 8) with Adriana Rocha, co-founder and Global CEO of eCGlobal.

ARL-058De Shopper a Fã: a força da personalização — Rock Conecta (interview)
n.d. · Rocha · Video Interview · Rock Conecta (Rock Encantech) ↗

Rock Conecta interview with Adriana Rocha, CEO of eCGlobal Brasil, on personalization — from shopper to fan.

ARL-059Cultura corporativa na Band TV — eCGroup (TV feature)
2009 · featuring Rocha (eCMetrics / eCGroup) · TV Feature / Video · TV Bandeirantes (Band TV) ↗

TV Bandeirantes feature (2009) on eCGroup's corporate culture — Adriana Rocha's model of building a technology-company culture in Salvador, Bahia. The earliest documented media appearance in this catalogue.

ARL-060Episódio 128 — Adriana Rocha, Managing Partner da Wokpy (O Executivo)
n.d. · Rocha · Video Interview · O Executivo (podcast) ↗

Long-form interview on the podcast O Executivo (Ep. 128) with Adriana Rocha as Managing Partner of Wokpy.

The record

Press & media features

ARL-061Empreendedorismo feminino cresce ainda por necessidade (Valor Econômico)
8 Mar 2024 · Katia Simões (Valor Econômico) — featuring Adriana Rocha · Press feature · Valor Econômico ↗

Valor Econômico ‘Mulheres de Negócios’ feature on female entrepreneurship (International Women's Day, 8 Mar 2024). Opens with Adriana Rocha's story, from her systems-engineering degree onward. Reference only; text © Valor Econômico.

Structure

By theme.

ThemeRecords
CommunitiesARL-001, 002, 009, 010, 037, 052
Continuous Intelligence / PanelsARL-003, 011, 012, 013, 014, 015
Experience / Emotional ConnectionARL-004, 005, 025–031, 039
Audience MeasurementARL-006, 038, 050, 051
Decision Intelligence / AutomationARL-016, 036, 040
Synthetic Minds / Future SimulationARL-019, 020, 021, 047, 053
Intelligence-Native OrganizationsARL-022, 023, 024, 045, 046, 053
Connected Organizations / LeadershipARL-017, 018, 041, 042, 043

Structured data

Knowledge graph.

Who did what, and how the works connect. Concepts are attributed to Adriana Rocha; contributors are named as such.

Adriana Rocha        — is CEO of              — Wortya
Adriana Rocha        — founded                — Wisdom Beyond Technology, LLC
Adriana Rocha        — co-founded             — eCGlobal (2006, with Catarina Rocha)
Adriana Rocha        — co-founded             — eCMetrics
Adriana Rocha        — held leadership at     — GMI (Global Market Insite)
Adriana Rocha        — originated             — Intelligence-Native Organization
Adriana Rocha        — originated             — Net Love Score
Adriana Rocha        — originated             — Identity-Operation Gradient
Adriana Rocha        — originated             — Semantic Register
Adriana Rocha        — authored               — Refactoring the Firm
Refactoring the Firm — introduces             — Intelligence-Native Organization
Refactoring the Firm — cites                  — Thomas W. Malone
Refactoring the Firm — cites                  — Marvin Minsky
Wisdom Beyond Tech.  — builds                 — INO-OS
INO-OS               — implements             — Intelligence-Native Organization
Alldience            — co-developed with      — Immetrica (Boris Levitan)
Net Love Score       — first published in     — As Marcas Mais Amadas 2019
As Marcas Mais Amadas— later co-published with — Meio & Mensagem
Synthetic Pop. Study — benchmarked against    — Dunnhumby Complete Journey
Synthetic Pop. Study — peer reviewed by       — Luiz Duarte, PhD
eCGlobal             — acquired by            — Grupo Stefanini (2022)
Wokpy                — formerly named         — eCGlobalNet

Full structured data: /library/corpus.json. Concept definitions and authorship: The Canon.